Support Workers Who Empower You in Your Own Home
At Steadway, our Supported Independent Living (SIL) services are designed to help you thrive in a home environment where you feel comfortable, safe, and supported. We specialise in delivering compassionate, skilled NDIS disability support workers who assist you with daily living tasks once you’ve secured your SIL residence.
Our focus is on you: your goals, routines, comfort, and independence.
What Our SIL Workers Help You With
We provide personalised support to help you live independently and confidently. This includes:
- Daily living support (personal care, hygiene, grooming)
- Help with household tasks (cooking, cleaning, laundry)
- Assistance with meal preparation and planning
- Medication reminders and health-related routines
- Community access and participation
- Skill development for independent living
- Support with appointments and transport
- Encouragement to build confidence and social connection
Whether you're learning new life skills, navigating routines, or simply need someone reliable by your side, we're here to support your journey.
Our Specialisation in Quality NDIS Disability Services
Every participant’s journey is unique. As a registered NDIS provider, we offer tailored NDIS support services for participants with a wide range of disabilities including:
Person-Centred Support, Your Way
Every participant is unique—and so is our approach. Our team takes time to understand:
- Your preferences
- Your routines
- Your personal goals
- What makes you feel happy, safe, and confident
We then match you with the right support workers who fit not only your needs, but also your personality and lifestyle.
Top 3 SIL Support Models
It is a common misconception that SIL has to be done as a group home and that clients don't have a proper chance to choose who they live with.
At Steadway, we believe there a more flexible ways to ensure you get to live with who you want and where you want.
For example, social housing can provide a more affordable way to have a place of your own. Alternatively those with Specialist Disability Accommodation (SDA) can connect with an SDA provider through us, and some clients are able to remain living in the privacy of their own home
We offer SIL services across the following three categories for Supported Independent Living:
We have relationships with SDA providers across the Central Coast, Lake Macquarie, and Newcastle for both existing vacancies and upcoming new developments.
Clients can live with their families under something called "Appendix H" (see the latest SDA Price Guide).
You can either ask us about Appendix H or your Support Coordinator.
We have relationships with clients in social housing, including connections with tenants coming through the Department of Communities and Justice (DCJ), which is now referred to as Homes NSW
When clients say they are going for "housing", this is typically either either Homes NSW, however there are three other key organisations to be aware of.
We work with you to figure out which organisation might be best suited if you don't already have housing sorted out.
NDIS participants have the right to live in their own home, regardless of whether they own, rent, or reside in community housing. Access to Supported Independent Living (SIL) is not dependent on homeownership or rental status and can be provided in any suitable living arrangement.
If a participant can maintain their mortgage or rental payments, they are fully entitled to continue living in their own home while receiving SIL supports.
For example, some of our clients choose this option as it allows them to remain with their spouse and children, ensuring stability and continuity in their family life.
Here is how we are different:
At Steadway, we leverage cutting-edge technology to enhance the quality of our NDIS services. From efficient rostering to real-time communication, our tools are designed to make your experience seamless. Watch the videos below to see how we’re revolutionising disability support.
Participant App
Clients are provided with an app that allows them to see their shifts at the click of a button.
Goal Tracking
We can build capacity building projects that track progress visually over time.
Digital Allied Health Forms
We don't use paper and can collaborate digitally with our clients' allied health professionals.
Digital ABC Forms
We collaborate digitally with Behaviour Support Practitioners and can ensure our support workers complete the necessary forms.
And we geo-graphically tag our support workers when they arrive on shift.

How We Work
We start with a comprehensive consultation to understand your needs and goals. From there, we develop a personalised support plan that outlines the services and assistance we’ll provide. Our flexible approach ensures that your plan evolves with your needs, giving you the confidence and peace of mind you deserve.
Meet & Greets
Clients can select from support worker profiles and we offer no obligation meet and greets, during which you can get to know your potential support worker.
SIL Central Coast, Hornsby, Lake Macquarie, Newcastle, Upper North Shore, and Hunter Valley
As a trusted NDIS provider, Steadway is committed to supporting individuals through high-quality Supported Independent Living arrangements. Our team works closely with participants to create a personalised plan that promotes independence, builds skills, and enhances overall well-being.
Highly Trained
Support Workers
Central Coast to Newcastle
Local Government Areas
5*
Google Reviews
SIL Central Coast, Lake Macquarie, and Newcastle
We provide exceptional Supported Independent Living (SIL) services tailored to help participants achieve independence and confidence in their daily lives. Whether it’s managing household tasks, developing life skills, or receiving assistance with personal care, our SIL services on the Central Coast, Lake Macquarie, and Newcastle are designed to meet your unique needs and goals.
Our team of trained support workers can assist with tasks such as showering, dressing, and grooming.
Our staff support our clients to take their medication, as prescribed, through either medication reminders or administration.
Comprehensive Disability Services
Steadway offers a range of disability services across the Central Coast, Lake Macquarie, and Newcastle, including Supported Independent Living. Our services provide the right balance of care and independence, ensuring participants feel empowered to live fulfilling lives in their chosen environment. You learn more about our Supported Independent Living model on the Steadway YouTube Channel.
Posted on Kristy Allen2026-04-20 Leanne has been so amazing with my daughter. She's helped build her self-esteem and confidence, helped to get out and about more in the community and to feel less anxious when doing so. We love her and are so grateful!Posted on Steve Johansson2026-04-14 Steadway are professional, proactive and where circumstances require it promptly reactive. Without exception every support worker has been extremely personable and helpful whatever request is made of them. I highly recommend this company.Posted on Sequoia Ellis2026-04-13 As a Support Coordinator, working with Steadway has been a breeze. Chris and Claire are responsive and on the ball. Communication is fantastic and I look forward to continuing my work with them. I would recommend giving this service a go if you are looking for a support work company!Posted on Deb Duffy2026-04-13 Chris & team are fantadtic to deal with. I highly recommend!Posted on Nathanael West2026-04-12 Chris and his team at Steadway always provide timely and professional services. Highly impressed with Steadway and would recommend them to anyone.Posted on lynne morrish2026-02-23 I am incredibly impressed with Stedway’s service. Their focus on client choice and participation really stands out. Being provided with a short list of matched support workers — including their experience and a photo — was excellent. It allowed my brother to feel involved and confident in choosing the right support person, rather than having someone simply assigned. A genuinely person-centred and respectful service that I would highly recommend.Posted on Brian Huntington2026-01-05 A wonderful and caring community of people who go above and beyond with all their support and understanding. So quick to help and have everything organised including those extra services I need as a HD patient. Communication is on another level with regular contact and allowing me full decision making with my workers.they go above and beyond to keep me in the loop with my dates and times of visit. I enjoyed the Christmas card and the condolences card when my father passed away. The team is so knowledgeable and helpful when I was new to the system and the staff was so supportive and understanding of my changes and they were so lovely in their communication with me. The visits from Chris, Claire and Mary were so helpful in guiding me through the process and allowing my own individual needs to be met and changes with my support workers. Was struggling with the process and everyone was quick and responsive to my needs with follow up interviews and getting me in contact with other professionals. They just want to help me with my HD which is a challenge for anyone. I can see how genuine everyone is with my support needs who are making a difference for me already. Maddii of course has been an asset to me during this time. I was so impressed with everyone and looking forward to a long future with them.Posted on Asad “Lion” Harb2025-12-31 As being a client to Steadway would like to let everyone know that they go above and beyond I'm not just another number. All is done properly and professionally. Very impressed. I wouldn't recommend anyone else. Thanks SteadwayPosted on James Williams2025-12-04 I've never had anyone go out of there way to help me so mutch Chris is Verry compassionet an extremely clever who ever he helps I'm sure they be Verry happy Chris is Verry trustful an a good man I'm so glad he helping me
Frequently Asked Questions
Steadway offers diverse disability services on the Central Coast, including Community Participation, Personal Care Activities, and Short-Term Accommodation tailored to individual needs.
With a commitment to a 24-hour response time and the ability to start new supports within two weeks, Steadway ensures highly personalized and prompt services for participants.
Steadway's staff excel in complex care, restrictive practice, and hospital discharge Transition Plans, ensuring specialised and consistent support for participants.
Steadway guarantees consistent, high-quality staff, promoting routine for participants and delivering impactful support consistently.
Yes, Steadway offers person-cantered Support Plans focusing on individual goals, fostering social skills, life skills, confidence, and independence.
Steadway promptly adjusts services to meet changing participant needs, responding flexibly to ad-hoc requests.
Steadway collaborates with the Central Coast Health District, including Gosford Hospital, to aid transitions back to home and community-based living post-hospitalisation.
Steadway's management team has firsthand experience with disability, fostering trust through a supportive work culture and accountability. Families lean on Steadway for comprehensive care, making it a preferred choice for participants.
Yes we are registered and welcome Agency-managed NDIS participants.
Our Services
At Steadway, we offer a wide range of NDIS support services designed to enhance your quality of life. Click the links below to learn more:
Assistance with Daily Living: Personalised support for tasks like grooming, hygiene, and meal preparation.
Community Participation: Encouraging social interaction and participation in community activities to build connections.
Supported Independent Living (SIL): Helping individuals live independently in a safe and supportive environment.
Reliable NDIS Support Workers: Our trained and compassionate staff are here to assist you with your daily needs.
What does "Supported Independent Living" mean?
Supported Independent Living (SIL) is an NDIS-funded support that helps people with disabilities live independently while receiving assistance with daily tasks such as personal care, meal preparation, and household management. It is typically provided in a shared or individual living arrangement with support workers available as needed.
What is the difference between SDA and SIL?
→ Specialist Disability Accommodation (SDA) refers to purpose-built housing designed for people with extreme functional impairments or high support needs. It covers the cost of the physical building. → Supported Independent Living (SIL) is the support provided to individuals in their home, helping with daily activities like personal care, cooking, and cleaning. SIL is funded separately from SDA and can be provided in an SDA home or other types of accommodati
How does a SIL house work?
A Supported Independent Living (SIL) house is a shared or individual living arrangement where people with disabilities receive daily support from trained support workers. The level of support varies based on individual needs and NDIS funding. Residents may receive help with personal care, cooking, cleaning, medication management, and social activities. SIL funding covers the support services, while accommodation costs (like rent or SDA funding) are separate
Does an NDIS Provider need to be Registered to do SIL?
Yes, NDIS Providers typically need to be Registered with the NDIS Commission to deliver Support Independent Living.
Do I have to live in group accommodation with people I don't know?
No, you don't. There are options to live by yourself or with your family or friends. Steadway can help discuss these options with you
How can I apply for Housing?
There are four organisations you can apply for housing. 1. Homes NSW (the Government) 2. Home in Place 3. Pacific Link Housing 4. Coast Shelter (for those facing risk of homelessness or domestic violence)
Is Specialist Disability Accommodation (SDA) easy to get?
No, Specialist Disability Accommodation (SDA) is not easy to get. SDA funding under the NDIS is only available to individuals with extreme functional impairment or very high support needs. To be approved for SDA, participants must undergo a detailed NDIS housing assessment, which requires strong supporting evidence, including reports from occupational therapists and other allied health professionals.