Brain Injury

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Brain Injury NDIS Services 

Living with a brain injury can change many aspects of daily life, from physical movement and communication to memory, emotions, and independence. At Steadway, we provide compassionate, personalised NDIS services for people living with brain injury, supporting participants and families to rebuild confidence, capability, and quality of life. 

Our role is to provide skilled disability support workers who understand the complexities of brain injury and work alongside you to support your goals, routines, and independence, whether you are newly diagnosed or further along your recovery journey. 

Experienced NDIS Support Workers for Brain Injury

The right support worker can make a meaningful difference for someone living with a brain injury. Our disability support workers are NDIS registered, carefully selected and trained to understand the unique and often complex needs associated with brain injury. 

Brain injury can affect memory, communication, emotional regulation, behaviour, and physical ability, sometimes all at once. Our support workers approach this with patience, consistency, and respect, adapting their support style to suit each participant’s abilities, routines, and triggers. We are aware that progress may be gradual and that stability and trust are just as important as practical assistance. 

By working alongside participants, families, coordinators, and allied health professionals, we provide consistent, person-centred support that respects dignity, promotes capability, and supports long-term wellbeing for people living with brain injury. 

Caitlin Support Worker

NDIS Support for Brain Injury

Our team supports participants with everyday tasks such as personal care, household routines, and community access, while also helping to maintain structure, reduce fatigue, and manage changes in mood or concentration. For many participants, having the same familiar support worker builds confidence and reduces anxiety, which is especially important following a brain injury, may it be ABI or traumatic.

Our Services Include:

Experience compassionate, reliable care from a trusted NDIS provider committed to your independence and wellbeing. Our office is in Gosford on Watt St, right next to The Imperial Centre and you are welcome to pay us a visit!

What Is Brain Injury and ABI Disability? 

Brain injuries can occur in many ways and affect each person differently. An acquired brain injury, often referred to as an ABI, is any damage to the brain that happens after birth. This can include injury caused by stroke, infection, lack of oxygen, tumor, or trauma. The term ABI brain is commonly used to describe the condition itself, while ABI disability refers to the long-term functional impact the injury may have on a person’s life. 

Another common form of brain injury is traumatic brain injury, or TBI. This could be from a number of causes such as car accidents, falls, sports injuries, or assaults. While ABI and TBI are often discussed together, the key difference lies in how the injury occurred, not in how seriously it can affect daily functioning. 

There are many recognised brain damage types, ranging from mild to severe, and the effects can be physical, cognitive, emotional, or behavioural.  

Some people experience challenges with mobility, speech, memory, concentration, emotional regulation, or decision-making, while others may face a combination of these impacts. Because no two brain injuries are the same, support must always be individualised. 

For more information or if you have any questions, don’t hesitate to contact us. 

ABI and the NDIS 

An ABI disability may be eligible for NDIS support if it is permanent or likely to be permanent and significantly impacts everyday functioning.  

What conditions qualify for NDIS? 

In general, the NDIS supports people with disabilities that affect their ability to participate in daily activities and community life, including brain injuries that result in long-term impairment. 

Does NDIS cover TBI? 

Yes, in many cases. Traumatic brain injuries can be funded under the NDIS when eligibility criteria are met. The same applies to non-traumatic ABI injuries such as stroke or brain infection, provided the condition causes ongoing functional limitations. 

Once approved, NDIS funding can be used to access a range of supports focused on daily living, community participation, and independence.  

Get in touch if you’d like to discuss your supports, or if you need help navigating the NDIS, understanding your funding, or adjusting your services as your needs change. Our team is here to guide you every step of the way, making the process clearer, simpler, and focused on what matters most to you. 

How We Work: Brain Injury

We begin with a friendly, respectful conversation to understand how a brain injury affects your daily life. Your goals, routines, support needs, and where you are in your NDIS journey are central to shaping the support you receive.

Your approved NDIS funding is then used to build personalised supports that align with your priorities. This may include assistance with daily living, community access, behaviour and emotional regulation support, capacity-building, or support to rebuild skills and independence over time.

Next, we match you with experienced support workers who understand brain injury and the importance of consistency, structure, and trust. Communication remains open and ongoing, and supports are adjusted as your needs or goals change. Your support stays flexible, responsive, and focused on helping you live with confidence and independence.

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Real-Time Support at Your Fingertips 

Managing support shouldn’t feel overwhelming. Missed shifts, unclear communication, and constant phone calls can quickly create unnecessary stress. At Steadway, we make support simpler. Our smart rostering tools and real-time communication keep participants informed, organised, and confidently in control of their care. We don’t just deliver support, we empower independence through technology that makes life easier, more streamlined, and genuinely personal.

Watch the videos below to discover how we’re reshaping disability support with modern, participant-first solutions.

Participant App


Clients are provided with an app that allows them to see their shifts at the click of a button.

Goal Tracking


We can build capacity building projects that track progress visually over time.

Digital Allied Health Forms


We don't use paper and can collaborate digitally with our clients' allied health professionals.

Digital ABC Forms


We collaborate digitally with Behaviour Support Practitioners and can ensure our support workers complete the necessary forms.

And we geo-graphically tag our support workers when they arrive on shift.

DALL·E 2025 01 03 16.55.44 A visually engaging digital illustration depicting a geotagged shift management system. The design includes a stylised map with location pins marking

Will the NDIS Pay For It? (Free Tool)

Determine whether the NDIS may fund a particular item, service, or support, with our “Will the NDIS Pay For It?” AI tool. If you prefer to speak with us instead, our team is here to help so feel free to contact us.

5-Star Reviews on Google 

Families, coordinators, and participants choose Steadway for our reliable support, experienced registered workers, and person-centred approach. Our five-star reviews reflect our commitment to quality care, consistency, and positive outcomes. 

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Kristy Allen
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Leanne has been so amazing with my daughter. She's helped build her self-esteem and confidence, helped to get out and about more in the community and to feel less anxious when doing so. We love her and are so grateful!
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Steve Johansson
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Steadway are professional, proactive and where circumstances require it promptly reactive. Without exception every support worker has been extremely personable and helpful whatever request is made of them. I highly recommend this company.
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Sequoia Ellis
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As a Support Coordinator, working with Steadway has been a breeze. Chris and Claire are responsive and on the ball. Communication is fantastic and I look forward to continuing my work with them. I would recommend giving this service a go if you are looking for a support work company!
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Deb Duffy
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Chris & team are fantadtic to deal with. I highly recommend!
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Nathanael West
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Chris and his team at Steadway always provide timely and professional services. Highly impressed with Steadway and would recommend them to anyone.
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lynne morrish
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I am incredibly impressed with Stedway’s service. Their focus on client choice and participation really stands out. Being provided with a short list of matched support workers — including their experience and a photo — was excellent. It allowed my brother to feel involved and confident in choosing the right support person, rather than having someone simply assigned. A genuinely person-centred and respectful service that I would highly recommend.
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Brian Huntington profile picture
Brian Huntington
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A wonderful and caring community of people who go above and beyond with all their support and understanding. So quick to help and have everything organised including those extra services I need as a HD patient. Communication is on another level with regular contact and allowing me full decision making with my workers.they go above and beyond to keep me in the loop with my dates and times of visit. I enjoyed the Christmas card and the condolences card when my father passed away. The team is so knowledgeable and helpful when I was new to the system and the staff was so supportive and understanding of my changes and they were so lovely in their communication with me. The visits from Chris, Claire and Mary were so helpful in guiding me through the process and allowing my own individual needs to be met and changes with my support workers. Was struggling with the process and everyone was quick and responsive to my needs with follow up interviews and getting me in contact with other professionals. They just want to help me with my HD which is a challenge for anyone. I can see how genuine everyone is with my support needs who are making a difference for me already. Maddii of course has been an asset to me during this time. I was so impressed with everyone and looking forward to a long future with them.
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Asad “Lion” Harb
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As being a client to Steadway would like to let everyone know that they go above and beyond I'm not just another number. All is done properly and professionally. Very impressed. I wouldn't recommend anyone else. Thanks Steadway
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James Williams
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I've never had anyone go out of there way to help me so mutch Chris is Verry compassionet an extremely clever who ever he helps I'm sure they be Verry happy Chris is Verry trustful an a good man I'm so glad he helping me

Areas We Serve

Personalised

Disability Services

Registered Support Workers

Local Government Area

5*

Google Reviews

A Supportive Path Forward with Steadway 

Living with a brain injury can present challenges, but with the right support, many people continue to live fulfilling and meaningful lives. Whether your condition is related to an ABI or a TBI, NDIS support can play an important role in maintaining independence and participation. 

If you or someone you know is living with ABI disability and wondering what conditions qualify for NDIS or whether NDIS covers TBI, our team is here to help guide you through the process and provide ongoing support once your plan is in place. 

We are committed to supporting people with brain injury through personalised, respectful, and consistent NDIS services, helping you move forward with confidence, dignity, and choice. 

NDIS Disability Services

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